Customer Support

Simon CNC Services Ltd has earned its positive reputation because we go out of our way to provide truly exceptional service to each of our customers. We understand that your needs can change last minute, and we’re ready to adapt our services quickly to ensure your success.

Unfortunately breakdowns do happen and here at Simon CNC we appreciate the true cost of down time and as such offer a fast response in getting your machine up and running as fast as possible.

Telephone Care

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A lot of machine problems can be ‘fixed’ over the phone, please give us a call if you need advice or assistance.

Breakdown Cover

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Our engineers are fully trained to diagnose break down causes, and subject to availability of parts will have your machine back to production in the fastest possible time.

Spare Parts

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We carry an extensive stock of spare parts available for immediate despatch. If your machine is not a current production model, we can source parts from our global network of suppliers all to the manufacturers original specification.

For all your CNC spare part requirement from a fuse to a complete control system do not hesitate to contact us with your requirements.

Tool Holders & Collets

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Tool holders and work holding collets / chucks can all be supplied to suit your machine tool (New or Used).

Alignment Checks

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We can provide a thorough machine alignment service, re-calibrating the machine after those occasional little mishaps.

Re-siting / Commissioning

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We can offer complete packages for machine re-siting / commissioning, providing transport and all necessary lifting arrangements where necessary. Whether you are moving across the ‘gangway’ or re-locating to a new site, we have all the necessary equipment and will be pleased to help.

Want to learn more about our services?